FAQs

 

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

As long as your order has not been shipped , you can request to cancel your order. However, once an item has shipped, we cannot cancel the order.

Shipping, Returns & Exchanges

What is your shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Unfortunately we do not ship overseas at this time. 

Can't find the answers you were looking for...?

Head over to our contact page and drop our delightful support team an email. They'll be more than happy to help with all your enquiries :)